If your order is eligible for free shipping, you will see a Free Shipping option listed as a shipping method. You must select the Free Shipping option to have it applied to your order. Your subtotal for your items must be $69 or over to qualify for free shipping. If you want faster shipping than 7 days you should pay for an expedited shipping option.
- No sales tax on orders outside California.
- Free shipping is not offered with promo/coupon codes.
- Not valid on international orders.
- All orders returned will be charged the original shipping charges.
- Some oversized items are excluded such as travel bags and gear bags with wheels.
- Free economy ground orders are shipped within 2 business days (excluding holidays & weekends) with a total delivery time of 7-9 business days depending on the location the item is being shipped to. If we are having a problem processing your order we will send you an e-mail or try and reach you by phone. The order will be delayed if the order has a different ship to address than the billing address, this is due to the credit card verification process (up to 24 hour delay).
- Sometimes during the holiday seasons Nov/Dec, processing times may be slightly extended.
- If you order contains products larger than what will fit in your mailbox or high dollar items, we suggest adding the "signature required' option which has a $3.50 fee and you can locate this on the main side bar to add to your cart. Without this, your item will be left wherever the carrier deems appropriate. We are not responsible for any items lost or stolen once shipped.